As new laws have been instituted regarding security alarms that took effect as of July 1, 2015, there is NO requirement to register alarm systems with the City of Winter Haven at this time.
Any changes to this policy will be updated in the future.
If you have any questions, please call the Winter Haven Police Department at 863-291-5858.
An approved Alarm Permit will remain in effect until the system is no longer in use or there is a change in the address, ownership or possession of the premises where an alarm system is maintained. Within 30 days of this type of transaction occurring, a new Alarm Permit application must be filed and the required registration fee paid.
After a permit is issued, the alarm user is required to:
Maintain their premises and alarm systems in such a way that false alarms can be reduced or eliminated.
Provide the alarm company the Alarm Permit number to aid in prompt and proper law enforcement dispatch.
Commit to a 30-minute response to a notice of the need to deactivate an alarm, provide entry to the premises or arrange for alternative security;
Only manually activate the alarm for its intended reason or pre-approved testing.
Alarm companies are required to:
Be properly licensed by the state, county or city.
Provide a 24-hour a day emergency contact.
Commit to two-hour response to an alarm call.
Provide alarm user subscriber and Alarm Permit information upon request.
Within 90 days of ordinance enactment, on or before September 23, 2008, only install, re-install and use alarm control panels that meet nationally recognized and tested control panel design standards.
Provide alarm user system operation instructions and written system service information before activating or monitoring an alarm.
Verify an alarm signal before contacting law enforcement for dispatch.
As soon as possible, cancel law enforcement when it is determined that police response to an alarm is unnecessary.
It is considered unlawful for any person or company to:
Cause a false alarm or activate an alarm system when no action requiring law enforcement response has been attempted or committed.
Use an audible alarm system that sounds continually for more than 10 minutes.
Install or use an automatic dial protection device that reports any recorded message to the Winter Haven Police Department.
Fail to pay an assessed registration fee or monetary penalty.
Violate any other provision of the Security Alarm Ordinance.
Monetary and administrative penalties for failing to obtain an Alarm Permit; having a record of four or more false alarms within a 365-day period or the use of a runaway alarm will be imposed on the basis of the below listed table.
WITH REGISTRATION OF ALARMS BEING SUSPENDED AND NO REQUIREMENT TO RESIDENTS OR BUSINESSES, THERE ARE NO PENALTIES FOR ALARM CALLS AT THIS TIME.
ALARM PERMIT PENALTIES *
Failure to Register – Obtain
an Alarm Permit
$123.79 each occurrence
Excessive False Alarms
Fourth and Fifth Occurrence
$ 61.89 each
Sixth and Seventh Occurrence
Eighth and Ninth Occurrence
Tenth Occurrence and Beyond
Police Chief’s Discretionary Discontinuation of Law Enforcement Response Service
* Subject to a Consumer Price Index based adjustment of no less
than 2.5% annually each October 1.
All penalties will be imposed by Final Order sent certified via U.S. Mail and monetary penalties will be due and payable within 30 days of receipt of the Final Order. Assessed penalties may be timely appealed in writing and shall be heard through an administrative process established by the Police Chief or his designee.
Government immunity for law enforcement response is sustained.
An Alarm User Awareness Class to promote security system operations understanding and false alarm reduction education will be developed and periodically offered.
For more information, contact:
City of Winter Haven
Cheryl Westbrook, Support Services Clerk/Alarm Coordinator
Other Uniform Services
Patrol Division Officers are charged with the responsibility of providing 24-hour-a-day police service, every day of the year.
The Winter Haven Police Department utilizes four police K-9 Units to augment the services of the Uniform Patrol squads.
The Traffic Division is responsible for enforcing the traffic laws of the state and investigating vehicle crashes that occur within the city limits.
Our goal is to engage our youth of all ages to keep campuses safe and to help build strong relationship with the youth and their families for now and in the future.