The General Investigations Division is responsible for investigating reports of crime, apprehending suspects and taking an active role in tracking repeat offenders. Detectives are assigned either to Property or Violent Crimes.  They are responsible for investigating crimes, collecting all evidence in a case, apprehending suspects and preparing the case for prosecution. The division also gathers intelligence information, processes crime scenes and securely maintains all evidence.

The General Investigations Unit includes the Detective Division, Crime Scene, Emergency Response Team, Critical Incident Negotiations Team, Honor Guards, Chaplaincy, Court Liaison and Victim/Witness Advocacy Program. The Captain of this bureau serves as the department’s Public Information Officer.
 

The Winter Haven Police Department's Special Investigations Unit is comprised of four narcotics detectives and one sergeant.  Each member maintains a close working relationship with the general crimes detectives and they rely on another for support and assistance in their investigations.

The Special Investigations Unit investigates many complaints of controlled substance violations, prostitution and other related crimes.  A variety of tactics are used to combat these problems within the community.  Undercover operations and the use of informants are largely responsible for success of the unit.  It is essential that an effective partnership is maintained with the State Attorney’s Office, colleagues and more importantly, the community.