The Community Service Officer program is designed to utilize specially trained civilian personnel to perform a variety of functions and services to the community.  They handle routine non-emergency calls that do not require the presence of a sworn officer.  They handle many traffic crashes that do not involve serious injury or a criminal traffic violation, enforce parking regulations downtown and perform equipment checks and V.I.N. verifications.  Community Service Officers permit sworn officers to concentrate on crime reduction, traffic enforcement and more serious matters.